Browser security settings may impair site functionality
JavaScript and cookies must be enabled Microsoft Online Crash Analysis uses JavaScript and cookies to display content correctly. To upload your error report or check the status of a previously submitted error report, ensure that your browser security settings meet the following requirements: JavaScript must be enabled. Cookies must be enabled.

Submit an error report or set up your computer

If you’ve set up your computer to generate error reports, then you can go to Step 2: Submit an error report. Otherwise, go to Configure your computer to generate an error report.

Step 2: Submit an error report

If you’ve already configured your computer to generate an error report file, this file was created after your last crash. You can now upload the file by clicking the following link. Note: To submit an error report, you will need to have an ActiveX control installed on your computer. If you do not already have this control installed, click the information bar at the top of the next browser window to install the control.

Select and upload complete memory dump file

Configure your computer to generate an error report file

By default, Windows XP Home and Windows XP Professional are not configured to generate an error report file. If this is your first time seeing this page, you will most likely need to configure your computer to generate this file. If you receive another Stop error after configuring your computer, you will then be able to send the complete memory dump file to Microsoft. In other words, your computer must experience another Stop error to generate the error file.

To learn how to configure your computer to generate an error report, click the following link:

Configure your computer to generate an error report